Refund Policy

Return & Refund Policy

Thanks so much for joining my community. This is the Return and Refund Policy of Doran Coaching and Consulting. Please read this policy carefully. 

Digital products
There are no refunds issued for digital products.
We recommend contacting us if you have any questions before you purchase or for assistance if you experience any issues receiving or downloading our products.

Online Programs
There are no refunds issued for online programs. Under exceptional circumstances, Doran Coaching and Consulting may be open to review a request for a refund. If this pertains to you and provided that the program has not yet begun, please reach out to us to discuss by emailing within seven days of the date of purchase. After the seven day period, absolutely no refunds will be issued and full payment or all installment payments will be required.

We recommend contacting us if you have any questions before you purchase an online program.

Monthly Membership Plans
No refunds will be issued for monthly membership plans. If you wish to cancel your monthly membership plan, you must do so directly through Podia. 

Coaching & Consulting
There are absolutely no refunds on Coaching and Consulting because once I spend my time with you, I can’t get it back. We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work.

If you are not completely satisfied with your investment and are on a payment plan, you may request we stop collecting on future payments. (It is rare, but it does happen that a coach and client may be ill-matched and it is best for both parties to go their separate ways.)

Finally, a great deal of energy, time, thought and heart goes into preparing for and being present on our calls together.  If you’re late for your appointment, you lose that time.  If you don’t show, you’ll still be charged in full. In turn, we promise to honor our appointments and be on time as well. 

Payment Plans
If you invest with me using a payment plan, you are responsible for completing your monthly payments. If your credit card lapses, we will attempt to process your payment two more times. If you do not get your information up-to-date during the additional processing period, program access will be suspended. If you aren’t able to bring your account into good standing within five days of the original failed payment, a late fee of $35 will be assessed and due in addition to your failed payment before program access is reinstated. If you are unable to bring your account current within fourteen, we will reluctantly turn your account details over to our collections agency.
Right of Refusal
We reserve the right to refuse service to any order, person, or entity at our discretion without the obligation to assign a reason. We reserve the right to revoke access at any time without notice.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us: